Frequently Asked Questions

About our Facility
Showtimes & Pricing
Live Comedy!
Weeknight Specials
Birthday Parties
Event Center

Purchase Gift Cards

Contact Us | Directions
Now Showing! More Showtimes
Baby Driver

Rating: R
Run Time: 1:52
Times Today: 8:45
Captain Underpants: First Epic Movie

Rating: PG
Run Time: 1:29
Times Today: 2:30, 4:30, 6:30
Cars 3

Rating: G
Run Time: 1:42
Times Today: 1:00, 3:15, 5:30
Despicable Me 3

Rating: PG
Run Time: 1:30
Times Today: 12:00, 2:00, 4:00, 6:00
Guardians of the Galaxy Vol. 2

Rating: PG-13
Run Time: 2:16
Times Today: 8:15
Transformers: The Last Knight

Rating: PG-13
Run Time: 2:29
Times Today: Plays Thursday
General Questions

Where is the Cinema Grill located?
The Cinema Grill is located in the Midland Shopping Center, by CVS, on the intersection of Winnetka Ave N and Medicine Lake Road in New Hope. For more details, see our Directions page.

How do I order food and drinks?
After purchasing your ticket, please wait until the doors open to your theater. That usually happens 15 minutes before the show time, allowing you plenty of time to look over the menu before the show starts. Please place your entire order at once with your server, including your drinks, appetizers, entrees and desserts. This allows your order to be processed efficiently, but your server will check back with you multiple times should you want to order anything more. Unlike most restaurants, we seat all guests at the same time, so please allow additional time for your order to arrive. Our full-service wait staff will deliver your food to you during the first 30 to 45 minutes of the show.

Does the Cinema Grill allow outside food or beverage?
We do not allow outside food or beverage to be brought into the theater. We have an extensive menu that includes everything from burgers to pizzas, including desserts, candy, and popcorn.

Do you serve alcohol?
Yes! We serve beer, wine, and liquor to our guests that are 21+. Please plan on presenting a valid picture ID when ordering alcoholic beverages. We will not serve alcohol without a valid ID stating you are over 21 years of age.

Do you take credit cards?
Yes! We do accept cash, Visa, MasterCard, American Express and Discover. For tickets we do have a $5 minimum on credit card usage. Sorry, we cannot accept checks.

What should I do if other customers are talking and disturbing the show?
Just let us know! We will take care of the problem. Naturally, we reserve the right to remove disruptive guests from the premises. We also reserve the right to refuse service to anyone for any reason.

Do you sell gift cards?
Yes! Then can either be purchased online, or at our facility. We recommend that you purchase the certificate for a minimum of $40 for a couple. Gift card are available for any amount over $10.00. Online gift card purchases will be mailed out within 48 hours via US Mail.

Can I have my own table?
Our theaters have many configurations offering seating for 2, 4 or more guests. Under most circumstances you will not have to share a table. But, please understand that when you purchase a ticket, as in any theater, you are reserving a seat, not a table. If the theater is crowded, there is a small possibility you may have to share a table with other guests.

Can I rent a theater for a private event?
Yes! Just call our office at 763-417-0017 and press option 6. We can accommodate both large and small groups for fully-catered events. Go to our events page for more information.

Movie Questions

What are your upcoming movies?
We book our movies on a week by week basis and do not know specific dates beyond what is posted on our showtimes page. On average we bring in major box office releases 4-6 weeks after inital release.

How do I purchase movie tickets?
You can buy your tickets online or at the door. Tickets at the door are sold on a first-come, first-serve basis. The box office opens 30 minutes before showtime.

How much are movie tickets?
Tickets are $4.00 for adults in the evening, and $3.00 for children under 12, seniors and matinees (matinees are any show starting before 5:30pm).

When do the movies change?
Like other movie theaters, movies change on Fridays. If you don’t see show times past Thursdays, please check back. We book our movies on Mondays for the following Friday.

Do you take reservations for movie tickets?
Unfortunately, we cannot take reservations but we do allow you to buy your tickets online. That does not assign a seat but guarantees you one should the show sell out. Our ticket booth open 30 minutes before the show time.

Live Comedy Questions

How do I purchase comedy tickets?
You can buy your tickets online or at the door. Tickets at the door are sold on a first-come, first-serve basis. The box office opens 30 minutes before showtime.

How do I use my comedy ticket coupon/voucher?
You can redeem your voucher or coupon during the check out process by entering your coupon code or voucher number in the designated box. Visit our comedy page to purchase tickets.

How much are live comedy tickets?
Ticket pricing for live comedy varies by comedian, however most live comedy shows are $15 ($16.80 including taxes and service fees) per ticket.

Do you take reservations?
Yes! Reservations only can be placed by purchasing your tickets online by visiting our comedy page.